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How to become a member

Eligibility

Full Membership is open to organisations which manage leasehold retirement and sheltered housing. This includes private companies and Registered Social Landlords and other organisations, subject to the discretion of the Board of Directors.

Affiliate membership is open to any other organisation or individual with an interest in, but without management duties, subject to the discretion of the Board of Directors. We particularly welcome applications from House builders, Solicitors, Insurers and Contractors who specialise in our sector

1. ARHM Code of Practice

Compliance with the Code(*) is the most important requirement of membership. Both existing and prospective members will be expected to:

  • Commit themselves to compliance with the Code in full.

(*) Members may seek approval from the ARHM Board of Directors for limited non-compliance with the Code if:

  • on any estate or estates already in management, the terms of the lease make full compliance with the Code impossible. In this case estates should be identified separately and the clauses which cannot be fully complied with should be indicated.
  • compliance with all the requirements of the Code is not possible immediately but the member organisation intends to put in place the necessary arrangements for full compliance as soon as possible. In this case the relevant clauses should be identified and the time scale for full compliance should be stated.
  • Co-operate in Code Compliance Checks which the Association has initiated. This will involve agreement to permit members of the Association's Board of Directors or its appointees to visit the Member's premises and, on request, to make available relevant documents for inspection.

The following documents are to be submitted with all applications in accordance with the ARHM's Code of Practice:

  • i. A leaseholders handbook or purchasers information pack (see Appendix One)
  • ii. A complaints procedure (Chapter 13)
  • iii. A procedure manual for your warden/house manager (Whatever title you use).
  • iv. A copy of a set of accounts and budget for one of your leasehold retirement schemes. (Chapters1 & 2)
  • v. An example of a S.20 consultation notice sent to a group of leaseholders in the last 12 months.

ARHM Code Compliance Checks will be carried out (for a fee), on all new members within 6 months of joining.

2. Professional Indemnity Insurance

Members must show proof of having Professional Indemnity Insurance cover.

3. Residents' access to Independent Dispute Resolution Service

Members and applicants for full membership must confirm, on a development by development basis, that residents have been or will be offered the opportunity to join a recognised Dispute Resolution Service.

The fee year runs from July to June. New members joining half way through a fee year will be charged pro-rata. Fees for the current year are as follows:

  • Full Membership
    A basic fee of £625 + 60p per unit managed (+ VAT)
  • Affiliate Membership
    A flat rate fee of £900 + VAT

Application form

 

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Useful links

SKY

AGEUK

Association of Residential Managing Agents - (ARMA)

Centre for Housing & Support - (CHS)

Elderly Accommodation Counsel - (EAC)

Institute of Residential Property Management - (IRPM)

Leasehold Advisory Service - (LEASE)

Telecare Services Association - (TSA)

Association of Retirement Housing Managers
c/o EAC, 3rd Floor, 89 Albert Embankment, London SE1 7TP
020 7463 0660
enquiries@arhm.org

Registered Office: 1-3 Manor Road, Chatham, ME4 6AE,
Registered in England No. 2625179. Vat No. 596 1126 28

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