ARHM logo Raising standards in retirement housing

ARHM Code of Practice Assessment:

Our Code of Practice has been under review over recent months. This has been an important and significant piece of work undertaken with input not only from member organisations, but also external stakeholders including representatives from the DCLG, Federation of Private Residents Associations, Age UK, LEASE and representatives from the private sector.

The Code has been submitted to the Department of Local Government and Communities. We are pressing for more details regarding the timescale for approval and will keep Members advised through the regular briefing notes.

The April Regional Training Events held in April in the North of England and the South West were very well attended and included on the programme, attendees received valuable case law updates from our colleagues at LEASE, Nicholas Kissen and Alero Orimoloye as well as lively debate and discussion around hot topics in the sector.

The next events will be scheduled for October and we will circulate details in forthcoming Briefing Notes. Do please get in touch if you have any suggestions for topics for discussion: or 0207 463 0660.

Welcome to the Association of Retirement Housing Managers

The ARHM was founded in 1991 and since its inception has developed an extremely important role in the management of leasehold retirement housing. The ARHM now represents 55 member organisations who manage 105,000 retirement properties in the UK. It is also the only body that jointly represents both the private sector and registered social landlords, which is why it is now widely consulted on various matters by both the Government and other professional bodies.

The ARHM’s mission is to continually raise standards within the sector by promoting best practice and ethics amongst those managing retirement housing. It is also committed to promoting quality and professionalism through training and education of its members and raising awareness of the benefits of retirement housing.

The ARHM Code of Practice for England, which was approved by the Government under the Leasehold, Housing and Urban Development Act 1993, aims to promote best practice in the management of leasehold retirement housing, regardless of whether the services are provided by private companies or housing associations. It not only sets out the statutory obligations that apply to the management of leasehold properties, but also sets out additional requirements which should be followed as a matter of good practice. The Code of Practice forms a benchmark for Leasehold Valuation Tribunals in the exercise of their role in relation to the management of retirement leasehold properties. This makes the code an extremely useful source of reference for managers, and also for leaseholders as it provides clarification around the level of service they can expect to receive.

The ARHM has also achieved success on a national basis. The Code of Practice for Scotland was launched by Alex Neil MSP, the Housing and Communities Minister for the Scottish Government on 26 October 2009. The Code of Practice for Wales was successfully launched by Jocelyn Davies AM, the Deputy Minister for Housing at the Senedd in Cardiff on 22 November 2010. The ARHM remains committed to raising standards in retirement housing across the whole of the UK.

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Association of Residential Managing Agents - (ARMA)

Centre for Housing & Support - (CHS)

Elderly Accommodation Counsel - (EAC)

Institute of Residential Property Management - (IRPM)

Leasehold Advisory Service - (LEASE)

Telecare Services Association - (TSA)

Association of Retirement Housing Managers
c/o EAC, 3rd Floor, 89 Albert Embankment, London SE1 7TP
020 7463 0660

Registered Office: 1-3 Manor Road, Chatham, ME4 6AE,
Registered in England No. 2625179. Vat No. 596 1126 28