Training

We are pleased to announce a joint partnership initiative with the Centre for Housing and Support, initial course titles include:

  • Customer care
  • Data protection in the workplace
  • Customer excellence for front line staff
  • Dementia awareness
  • Professional boundaries
  • Conflict resolution
  • Personal safety for lone workers

The Centre for Housing and Support offer a wide range of training courses including e-learning options. Please follow the link for more details: http://www.chs.ac.uk.

The ARHM also provide Regional Training Events in April and October. Remember these events are free* to members and provide a valuable opportunity for networking with others working in this specialist sector.

We have found that scheme and estate based staff have found the last events particularly helpful, so please extend the invitation to site based staff to enhance their knowledge of leasehold. Refreshments and lunch provided.

We can also provide bespoke training particularly relevant for estate and scheme based staff and anyone new to managing a retirement leasehold. Please contact us at enquiries@arhm.org.uk or call us on 0207 463 0660 to discuss your training needs.

*We do, however, reserve the right to make a charge for non-attendance without prior notification, as the places on these events are limited.