Strengthening Consumer Redress in the Housing Market

The Government has announced a new consultation ‘Strengthening Consumer Redress in the Housing Market’ This consultation seeks views on improving redress in the housing sector, including exploring the option of a single housing ombudsman.  It closes at 11:45pm on 16 April 2018.

www.gov.uk/government/consultations/strengthening-consumer-redress-in-housing

The ARHM will be submitting a response and urge its members to have their say too.

Improving Knowledge about Leasehold

We are pleased to share the first in a series of Leasehold Information Sheets created by a joint working party with our colleagues at ARMA IRPM RICS and LEASE. We have also received endorsements for the sheets from NAEA, Property Redress Scheme, Housing Ombudsman and the Property Ombudsman, who will also be making them available. The information is intended to provide a better understanding of leasehold for people who may wish to purchase a leasehold interest but may not appreciate

ARHM Compliance Audits

We are now in the process of reviewing the completed audit packs. Our thanks to all our members for meeting the deadline and we will be liaising you directly with regard to the audit outcomes.

The 3rd Edition of the Approved Code of Practice became effective from 1st June 2016. There has been significant change across the sector since the last Code was launched 10 years ago. The industry continues to be under much greater scrutiny with a

New Code of Practice

We are delighted to announce that our revised Code of Practice has received Government approval under Order 2016 no. 505. The Code becomes effective from 1st June 2016. We will be holding an event to mark the official launch of the Code on 7th June, hosted by our President Baroness Sally Greengross at Portcullis House Westminster. The event will also celebrate the 25th Anniversary of the ARHM. The Board would like to recognise and thank Richard Wheeldon and Don Kennedy’s